866-335-0000
VIVO

Terms & Conditions

Last updated: November 10, 2026

These terms apply to go-vivo.com, operated by Vivo USA LLC. VIVO is the website branding of Vivo USA LLC.

SMS program: who we are and what we send

Vivo USA LLC provides home and business security systems. If you opt in, Vivo USA LLC may send you text messages for the purposes you chose:

Opting in is optional and each type is chosen separately. Consent is not a condition of purchase.

Message frequency and charges

As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive a varying number of messages; message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Opt-out and help

You can cancel the SMS service at any time. Just reply "STOP" to any text message you receive from this SMS program (the number that sent it). After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@getvivo.com or by calling our voice support line at 866-335-0000. This phone number is for voice support only; text messages are sent from a separate SMS program number.

Carrier liability

Carriers are not liable for delayed or undelivered messages.

Privacy

If you have any questions regarding privacy, please read our privacy policy: Privacy Policy.

Contact

Vivo USA LLC
1500 Rosecrans Ave Suite 500
Manhattan Beach, CA 90266
Email: info@getvivo.com
Phone: 866-335-0000